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Security & privacy

Private by build, not by promise.

Nova works on the most personal machine you own. Here is exactly where things live, what leaves, and what never does.

Stays on your Mac

Runs locally, stored locally, never uploaded.

  • Her hearing: speech to text with whisper.cpp, on your processor
  • Her voices, in both languages
  • Her memory, editable in plain words (press B)
  • Your conversation history and meeting notes
  • Camera frames for presence: looked at, never stored or sent
  • Her own browser profile and inbox contents
  • Your ElevenLabs key, if you add one

Goes to Nova Cloud

One request at a time, then forgotten.

  • What you asked, with the context that request needs
  • Passed to Claude by Anthropic, answer returned to your Mac
  • The content of requests and answers is not stored
  • Only usage totals are kept, so allowances work
  • Your email, plan and renewal date
  • A random per-Mac identifier and a hashed key, never a serial number
How we work

The practices behind the promise.

Asks before acting

Paying, deleting for good, installing, quitting your apps, changing the team, sending or posting from your accounts: your yes first, every time.

You type the secrets

Passwords, card numbers and one-time codes are always typed by you. She never sees them and never asks for them.

Permissions in context

macOS asks for each permission the first time she needs it, in your own settings, and every one can be refused.

Sandboxed helpers

The helpers that run commands for her work inside a macOS sandbox profile, kept to her workspace unless you say otherwise.

Keys per Mac

Each Mac gets its own sign-in key, stored hashed on Nova Cloud. Losing one Mac never exposes another.

Payments we never see

Lemon Squeezy is the merchant of record and handles cards, tax and invoices. Card numbers never touch our systems.

Infrastructure

Nova Cloud and this site run on Cloudflare; sign-in codes go through Resend; thinking goes to Anthropic. Nothing else.

Protected builds

Her app code ships protected against casual copying, and only from heynovapro.com. Don't install her from anywhere else.

Delete everything

Remove the app and the .nova folder from your home folder, and email us to delete your account. Gone, both sides.

Found something?

Tell us first.

We answer security reports within two working days, fix real issues first, and credit you here if you'd like. Please don't test against other people's accounts.

Write to

hello@heynovapro.com
  • Response within two working days
  • Credit on this page, if you want it
  • No legal action for good-faith research

Be first on the Mac.

The Mac installer opens soon. Leave your email and Nova Cloud will send one message on the day, nothing else.

Windows and phone are on the same list, on the download page.